All sales are final.
In case the product is delivered in a damaged condition, please email us at [email protected] upon receipt of package. Please mention ‘RETURNS’ in the subject and mention your last name, first name, order number, contact details and photos of the damaged item.
We will provide an exchange/refund upon return and verification of the product.
Please note that there may be slight variations in your product from the image on our website. While we strive to minimize the differences, we assure you the same overall look and high quality at all times.
JENA is committed to the quality of our products. All goods are thoroughly checked before dispatch.
Currently, we are not able to service general repairs, that are not manufacturing defects at the time of sale.