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PRODUCT CARE

It is not necessary to use any product on your bag.
Keep the bag in the dust bag provided in a clean and dry place.

For light cleaning, we recommend spot cleaning with a leather cleaner. Please test any products you are applying to the bag at the base of the bag  first to make sure you are okay with the final result before using the product all over.
A leather professional will be able to deep clean your bag in the event that it is needed.

Leather is a natural hide and some pieces may have variations in the material. This is characteristic of the raw material and should not be considered an imperfection, but rather a unique indicator that your bag is of the highest quality. Creasing in some items is unavoidable during manufacturing and shipment, but should diminish as you use the bag.

Scratching and damage can occur while using any leather product, so please be sure to use your items with care. JENA is not responsible for damage caused by normal wear and tear, such as scratching or staining on light-colored bags.

When not in use, please be sure to store in a cool, dry area in the dust bag provided with your purchase. In the event that your bag gets wet, please be sure to air dry before further use or storage.

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