Orders & Shipping

We offer free shipping within India for purchase above ₹5000/-. ₹300/- for orders below ₹5000/- within India. All orders will be processed within 1-2 business days.

The approximate delivery time is 5-7 working days, depending on the location.

We will do all that we can to ensure your order is delivered on time. However, we cannot be held responsible for conditions beyond our control such as severe weather, postal interruptions, etc.

*Please note that JENA also does not ship on Saturdays, Sundays or holidays.

No worries! You can upgrade your shipping to Priority Express for an additional fee.

*NOTE: If you place an express order before 2 PM (noon) Monday – Friday, we will process and ship the order that same day. Once you receive our shipping email, your package will arrive in 1-2 business days.

*Please note that Couriers may not deliver on Sundays or holidays.

We currently provide next day delivery on a case-to-case basis, depending on your location. To request next day delivery please send us a WhatsApp message on +91 9324472312

We are currently shipping in india only!

Once your order has been placed, you will receive a confirmation email. A tracking code will be provided in the confirmation email once the order has been dispatched.

You can check the status of your order by logging into to the courier providers website with your tracking number.

Our courier partners will attempt to deliver to your shipping address two times if you are unavailable. They will also get in touch with you on the phone or via e-mail, please keep a look out for such correspondence.

We cannot change the shipping address once the order has been placed.

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